1. Katherine Clarke07/10/2012 10:19:02 PM
The IT Revolution has made some amazing turns, some of them valuable, some of them elegant, some of them both, and some of them -- most bluntly-- neither.
It's not just that they hire these high school graduates (yes, I talked to an HP-contractor high school boy in Canada for two hours; I had to keep reminding him what he was supposed to be doing for me; he seemed to be more interested in finding out about the world through me); it's that the IT CEO's have figured out they can carry corporate irresponsibility one step further: they can make it next to impossible for the IT consumer to give feedback or receive effective assistance. Through technology, and hyper advertising powered by - yes, IT Revolution -- people buy all sorts of products that are simply not well supported by their producers. And, yes, my friends, they take the money and run. . . Or, well, rather invest it in new start-ups or a Swiss bank account, or just enjoy that Golden Parachute.
The problem with you, the grayheaded guy, you could actually provide the support they refuse to; you could actually force connections so they had to take feedback that they don't want to hear. How did I get my a decent HP printer after I was sold a piece of crap that wasn't really compatible with the operating system on my PC? I persisted and found the Contact the CEO page. Yeah, he got an earful about how his stock was set to decline and his failure to support his products my new cause.
Yes, you were an addict; you were also enthusiastic about the humanistic possibilities of the Internet, and you poured yourself into it. There have got to be a number of you old coots out there. The game, unfortunately changes over time, as does the political and economic climate. We need you old coots, we need lots of folks; we got to pull the American corporate model back into a semblance of responsibility TO ITS PRODUCTS AS A MEANS OF BEING RESPONSIBLE TO ITS SHAREHOLDERS. And can you please explain to me how spending multiple millions on opposing political candidates to hedge your bets is really in the stockholders interest? Uh, I think they would have liked to have those millions in investment elsewhere or in their own pockets, thank you. I know I would.
But I do believe after all the turmoil of youth, you have found the very best part. Good luck! Gotta love those wabbits!
2. Mick Moignard07/09/2012 10:47:43 AM
Turtle. How true - this and the last post. Nice one.